NHTSA Complaint #11489275 — 2017 DODGE JOURNEY

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11489275
Vehicle 2017 DODGE JOURNEY
Component ENGINE
Date of Incident
Date Filed
Mileage 122,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

The contact owns a 2017 Dodge Journey. The contact stated while driving 65 MPH, the oil warning light illuminated, and the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to her residence the next day. The vehicle was then towed to a collision shop where the mechanic retrieved several fault codes. The vehicle was not repaired. The contact towed the vehicle to an independent mechanic and was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed back to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The contact also stated that the front passenger’s side headrest had deployed independently. The manufacturer had not been informed of the failure. The failure mileage was approximately 122,000.

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