NHTSA Complaint #11489086 — 2021 MAZDA CX-5

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11489086
Vehicle 2021 MAZDA CX-5
Component ENGINE
Date of Incident
Date Filed
Mileage 33,900 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

My car appears to consuming oil excessively. I bought this car new in March of 2021 at I have had to top off my oil between oil changes at almost every single oil change since I have owned it. The car only has 33900 miles on it and usually about two months in from my oil change the check oil light comes on and the dipstick shows the oil at the lower end of the dipstick. I have purchased oil on my own and have had to have the dealer top it off. After topped off it will usually make it fine until my next oil change but a brand new car should not be burning oil like this and I was told they have known about a valve stem defect since September of 2021 but still have not done a recall or have a fix for it.

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