NHTSA Complaint #11489069 — 2019 VOLKSWAGEN ATLAS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11489069
Vehicle	2019 VOLKSWAGEN ATLAS
Component	ELECTRICAL SYSTEM
Date of Incident	September 28, 2022
Date Filed	October 13, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

On two occasions the Auto Start/Stop system has engaged and turned off the engine at a stop light (performing correctly), but then failed to restart the vehicle. The vehicle did not provide any error message, it just did not try to restart and began rolling forward when the brakes were disengaged. The vehicle was then required to be placed in park and manually restarted. This presents a safety concern at a stop light as you could be rear ended if the car behind you is anticipating you to start driving.

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