NHTSA Complaint #11488991 — 2010 HYUNDAI TUCSON

The contact owns a 2010 Hyundai Tucson. The contact stated that the dealer had repaired the vehicle under Hyundai Technical Service Bulletin Number: 21-01-023H-3 (Engine Monitoring Logic Update). However, two months later, the vehicle stalled while at a complete stop. There was no warning light illuminated. The vehicle was pushed to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the Engine Monitoring Logic had failed and an unknown repair needed to be completed. The dealer sent a diagnostic report to the manufacturer who informed the dealer that they would cover half of the repair. The vehicle was not repaired. The contact contacted the manufacturer but was unable to speak to a live agent. The failure mileage was approximately 168,000.