NHTSA Complaint #11488837 — 2020 FORD F-59

The contact owns a 2020 Ford F-59 Motor Home Chassis. The contact received notification of the NHTSA Campaign Number: 21V202000 (Suspension, Power Train) however, the parts to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs as the recall notice was received several months ago. The vehicle was taken to the dealer where it remained for the past two months. The manufacturer was notified of the issue and the contact was informed that parts were not available. The contact had not experienced a failure. VIN tool confirms part available. The contact stated that the rear wheel bearing issue was repaired. The vehicle was deemed safe to drive by Ford for the recall regarding the suspension issues. The contact has since sold the vehicle.