NHTSA Complaint #11488829 — 2018 CHEVROLET MALIBU
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11488829 |
| Vehicle | 2018 CHEVROLET MALIBU |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | DE |
Consumer Description
12/27/2021 I started my car to leave work & noticed a loud tap. I've worked for dealerships in the past & was part owner of my own repair shop for many years. Popped the hood, checked the oil level which was good, & figured I'd be fine to drive it home to park it & then hook the scanner up. Mid-way home I received an engine performance notification on my dash, but other than that it seemed safe with no diminished speed. Less than 3 miles from home I went to stop at a red light & had the hardest brake pedal I've ever felt in my life. I was fortunate nobody was around me so I put all the weight of my body on the pedal to stop the car at the light. The engine was sputtering & the steering felt tight & it felt like it was stalling, with a green turn arrow I risked crossing the highway & was able to safely park in the community's rec center. I'm not one who is quick to take anything to the dealership because many times the techs are lazy, so I hit the web & found two things. One - there is an extended warranty on the TPS sensor which is the entire gas pedal itself. This could explain the engine performance notification, but not the lack of brakes. Upon hours & hours of additional reading I found the problem - the vacuum brake pump. We ordered it & replaced it but I can tell you my engine likely needs an additional camshaft replacement for it to ever be right again. Two codes remain: P0014 & P0017 - Exhaust camshaft/crankshaft position not plausible. What was the condition of the vacuum pump? It was SHATTERED & had spewed chunks of metal directly into my engine. I was lucky that day, had I gotten 1/4 mile down the road I could have wound up in a lake instead of a parking lot. GM should be ASHAMED of this design & it's continued failure to not only address the issue, but lie about it in the process. First owner, failure occurred at 54,500 miles - no warranty. What scares me the most, is how many times the same owner has had this pump fail again & again.
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