NHTSA Complaint #11488791 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11488791
Vehicle	2014 KIA SOUL
Component	ENGINE
Date of Incident	October 11, 2022
Date Filed	October 11, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

My car was jerking, and smoking broke down in OK, the mechanic that fixed my car told me to reach out to KIA and you because he said that Oil was leaking down into the coils and I was lucky that A. it didn't catch fire with me and my child in the car and B. that it didn't burn up my motor. Since this happened on 9/5/22 I have to put 2qts oil in my car ever week and half because the oil is "burning up". I have the receipt with details from the shop in Oklahoma. I have reached out to Kia several times, but nobody calls me back.

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