NHTSA Complaint #11488727 — 2015 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11488727
Vehicle 2015 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

While driving on a multi-lane road going 60mph the Transmission Fault Service Now warning popped up on my dash. Within a minute after I could feel the transmission moving into neutral, causing the RPMs to go very high, then the card would buck violently and it would go back into drive allowing me to continue to try to drive it to safety. This happened 3 or so more times as I had to stop at a traffic light with my hazards and I was unable to get the car to move forward again until the transmission slipped back into gear and I was narrowly able to get off the main road before it completely stopped working. My parking brake had to be engaged to stay still.

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