NHTSA Complaint #11488597 — 2013 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11488597
Vehicle 2013 KIA OPTIMA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The system that failed was my engine. I sent my car to One Stop Collision Auto Repair in Chicago Ridge Illinois. Once the mechanic did his diagnostic, I was told i had “no oil” in my car which caused my engine to fail. However I had gotten an oil change July 12th , 2022. There is a sticker on my windshield in the top left corner by the drivers side stating when my oil was changed. My oil notification became to come on July 9th which let me know i needed an oil change.For this specific problem with my vehicle, the mechanic told me “you won’t get an oil notification because it has nothing to do with your oil. It is a known problem with these types of cars.” I then began to question if there was a recall. I then look onto the My Car max app which lets me know if there was any recalls. There were 2 recalls with MY SAME VIN NUMBER. I don’t know if it is available for inspection.My safety was at risk because I was not aware of any issues on my dashboard or any recalls as i was buying the car. My car began jerking with my inside of it driving which almost caused an accident. My car was sent to a auto repair shop to find out the problem. Once he let me know what the problem was, My car was then sent to International Kia for their own diagnostic and a repair when they find out the problem. The car should be going under inspection now that it is at the manufacture (International Kia). There were NO warning lamps,messages,or any symptoms of the problem prior to the failure. I’ve had this car only since March 17, 2022 (6 months).

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