NHTSA Complaint #11488459 — 2019 CHEVROLET BOLT EV

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11488459
Vehicle	2019 CHEVROLET BOLT EV
Component	STEERING
Date of Incident	October 8, 2022
Date Filed	October 8, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

The steering when turning is sticky and making a clicking noise. If you turn it left it really sticks, you have to work to straighten it out. I took the car to the Chevy dealership and they told me this: "Performed diagnostic on the vehicle. Was able to verify customers concern.Found the steering problem is coming from a noise in the steering rack, found that the steering gear needs replacement. Gear #(42353783). Estimate w / labor is $1958.15." Dealer told us it was safe to drive, but this IS a safety issue: we do not feel confident driving this car, the steering is not responsive! Even though the wheels may not fall off, it still remains a steering control issue. Car is out of warranty, but we feel this should be taken care of by Chevy for no charge; it only has 42097 miles on it! Looking on message boards reveals this is not an uncommon issue.

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Other STEERING Complaints

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#11677813 — August 1, 2025 — So I bought a used Bolt and the steering is sticking, at moderate speed (50mph) sweeping corners it lightly wants to ...

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