NHTSA Complaint #11488383 — 2021 TOYOTA COROLLA SEAT BELTS

Complaint Details

ODI Number	11488383
Vehicle	2021 TOYOTA COROLLA
Component	SEAT BELTS
Date of Incident	May 2, 2022
Date Filed	October 7, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

I have brought my car to Toyota of New Orleans (the same place I bought it) regarding an issue where if my kids are in the backseat unbuckled the seat belt alert does not ring to indicate that the seatbelts are not hooked also if I undo the seatbelt while driving it does not alert either. Also, when I am driving and nobody is in the backseat, and nothing is on the seats etc. the seat belt alert will begin to ring. I have record this on my phone and showed Toyota they have checked my care twice and I let if at the dealership for 3 days and they cannot duplicate the problem I explained it happens at different times however they said they see the video but can't get it to do it at the shop. so now I am stuck with a car that is a safety concern for me and my children.

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