NHTSA Complaint #11488372 — 2017 FORD MUSTANG

The contact owns a 2017 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle was stalling with the powertrain malfunction light illuminated. The contact stated that the vehicle would no longer accelerate while depressing the accelerator pedal. The vehicle had not lost motive power but was inoperable. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced because there was no transmission fluid in the transmission. The contact stated that no warning lights were illuminated. Additionally, the contact was informed that two unknown cylinders also needed to be replaced. The vehicle was then towed to two other independent mechanics where the previous diagnosis was confirmed. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened and the contact was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 94,000.