NHTSA Complaint #11488315 — 2015 GMC CANYON

While driving, a warning message appears in my dash and then the power steering immediately becomes inoperable. The traction control warning also appears in the instrument panel. Found that turning it off and on on would reset it but it’s now a constant warning message. I took the truck to a local dealership with no resolve. They claim there is a recall on the year/make/model for my vehicle but that my trucks VIN “doesn’t qualify “. (Recall N202325410). I don’t understand why I am excluded from a safety recall. The dealership did a diagnostic test and a test drive but at the time the PS was working properly so they dismissed me. Fast forward a few more days and the PS goes again, this time I take it straight back to the dealership, issue active. Again, they scan the truck and proceed to tell me they can’t help me. No explanation about codes they were getting, no offers to assist in any way. I then went home and haven’t driven my truck since, disgusted knowing I had to drive home SUPER careful so not to have any accidents. I use my truck to haul my camper. First it’s pretty alarming while driving down the interstate at 70mph and you lose steering. Second, I’m missing some of the best fall camping opportunities due to a non working truck that should be fixed per a manufacture recall. I’m just looking for an explanation and some help.