NHTSA Complaint #11488150 — 2022 TESLA MODEL Y

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11488150
Vehicle 2022 TESLA MODEL Y
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

Component Failure A/C Compressor / Heat Pump + Defogger / Defroster Safety Risk Windshield visibility was limited. With climate control limited was extremely hot in vehicle and resulted in physical discomfort / distractions while driving Problem Confirmation Yes, was confirmed. Dealer allegedly replaced "A/C Compressor (Heat Pump)" Component Inspection Unable to personally inspect component Warning Lamps / Messages 0/1/22 ~12PM – driving and received notification that “Cabin climate control system requires service – Cabin heating / cooling limited or unavailable” VCFRONT_a447 error Issue did not correct itself App showed car climate control as “LO”; car would only start with climate control set to “LO” Defogger did not work; windshield visibility limited, had to wipe inside of windshield with towel which created streaks and decreased visibility. Wipers to remove condensation from outside Heated seats and heated steering wheel would automatically be turned on when car was started

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