NHTSA Complaint #11488061 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	11488061
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	July 21, 2022
Date Filed	October 5, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

While I was driving down the road my cars information center showed a message of 'service power steering soon'. Stopped vehicle and restarted it to be met with a new message of 'service power steering now' with a total loss of power steering. Ford dealership tech confirmed a lack of power steering and confirmed the presence of DTC P07AE which was the exact code and issue of recalls 15S18 and 15N01. Recall work was completed by prior owner but there was no replacement of steering gear at the time and only a software update done, which and the issue I had was what the recall was based on. Ford refused to pay for repair stating the recall was closed even though it was 100% the same issue as the recall as confirmed by ford technician.

Related Complaints for the 2011 FORD FUSION

Other STEERING Complaints

#11719026 — February 19, 2026 — Complete loss of power steering while driving, Service Power Steering Now warning light came on right after, service ...

#11716237 — February 6, 2026 — The contact owns a 2011 Ford Fusion. The contact stated that while attempting to turn the steering wheel, the steerin...

#11711274 — January 15, 2026 — Power steering failed, there is a recall (15S18/15V340) that was done in Jan 2017 but all they did was electrical rep...

#11709839 — January 9, 2026 — UNKNOWN I WAS TOOD IT WAS DUE TOA RECALL AND EVEN WITH MY EXTENSED WARRANTY I AM BEING REFUSED AND MY VWHICLE HAS BEE...

#11709277 — January 6, 2026 — While driving on a state highway at approximately 45 miles per hour got a message on the dash saying “service power s...

Recent Complaints for the 2011 FORD FUSION

#11719026 — WHEELS — February 19, 2026 — Complete loss of power steering while driving, Service Power Steering Now warning light came on right after, service ...

#11712793 — ENGINE — January 22, 2026 — My 2011 Ford Fusion Hybrid is dangerous to me and others on the road. When I drove my car, was coming to a stopping p...

#11712793 — SERVICE BRAKES — January 22, 2026 — My 2011 Ford Fusion Hybrid is dangerous to me and others on the road. When I drove my car, was coming to a stopping p...

#11709839 — SERVICE BRAKES — January 9, 2026 — UNKNOWN I WAS TOOD IT WAS DUE TOA RECALL AND EVEN WITH MY EXTENSED WARRANTY I AM BEING REFUSED AND MY VWHICLE HAS BEE...

#11709839 — SUSPENSION — January 9, 2026 — UNKNOWN I WAS TOOD IT WAS DUE TOA RECALL AND EVEN WITH MY EXTENSED WARRANTY I AM BEING REFUSED AND MY VWHICLE HAS BEE...