NHTSA Complaint #11488037 — 2016 FORD TRANSIT CONNECT
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11488037 |
| Vehicle | 2016 FORD TRANSIT CONNECT |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 102,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
The contact owns a 2016 Ford Transit Connect. The contact stated that while making a right turn, the steering wheel seized and excessive force was required to turn the steering wheel. No warning lights were illuminated. The vehicle was then taken to an independent mechanic, where it was diagnosed that the electronic power steering (EPS) needed to be replaced. The vehicle remained with the independent mechanic awaiting the repair. The manufacturer was made aware of the failure and confirmed there was no power steering recall for his VIN. The approximate failure mileage was 102,000.
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