NHTSA Complaint #11487788 — 2019 SUBARU FORESTER
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11487788 |
| Vehicle | 2019 SUBARU FORESTER |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
While on freeway at night on 9/28/22 about 8pm several dashboard lights activated including check engine, eyesight assisted safety light, steering and safety controls disabled, all at once! I pulled over and called Subaru for assistance. Called AAA. AAA suggested I drive vehicle off freeway. I went to brothers and he noted car not overheated and drive short distance home. Car manuals did not explain so many warning lights. Drove car to Roseville Subaru next day and determined that engine part had failed to leave for repair. Dealer service agent Raj would not provide any details, strange? Went online and found Subaru Service Bulletin #09-80-21 dated 2/28/22 indicating thermo valve defective causing warning lights, and to replace. I felt unsafe as on freeway at risk at night and am elderly. Subaru bulletin shows part faulty as of June7,21 per s.bulletin. Why not recalled by now? Unsafe to drive this car as steering, braking, and driver assistance systems all fail to operate at once and I was not sure if I could control car. Virtually every safety system shut down as simultaneously the speed control, collision monitoring and lane control all stopped working. Furthermore, dealer can't estimate when part is available or provide me a lender car. I am a cancer patient at risk! This car only has 17,000 miles and is not safe or reliable and the dealer won't help. Please help asap!
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