NHTSA Complaint #11487754 — 2019 FIAT 124 SPIDER

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11487754
Vehicle 2019 FIAT 124 SPIDER
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

Component: Fuel pump failure defect. Risk: accident with injury/death due to lack of mobility. Manufacturer Confirmed: YES, via Recall notice Y92/NHTSA 21V-879. Component Inspected: NO!. That's what I want! Warning lamps / Symbols: Uknown at this time. I am in possession of a letter from FCA US LLC in regard to my vehicle being subject to a recall, specifically Y92 / NHTSA 21V-879 (Defective fuel pump). When contacting all dealers in a 50-mile radius for completion of this recall repair, I am told that they don't have the capability to perform the repairs based on the fact that I didn't purchase my vehicle from them (my purchase was a private sale). When contacting Fiat Customer Care, a supervisor said that they can't force the dealers to repair my vehicle being that they are independently owned and operated. Now here I stand with a vehicle that has a safety issue, an issue recognized by the manufacturer who issued the Recall Notice, an issue that NHTSA is aware of, and the manufacturer saying there is nothing they can do. I am sure I am not the only one having this problem with FCA US LLC. I want an investigation to be conducted as to how FCA US LLC is able to issue a Recall Notice, yet not enforce its completion. But more importantly, I want my vehicle repaired as i should be!

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