NHTSA Complaint #11487739 — 2018 KIA SEDONA

Steering wheel became stiff and it's not steering. Yes, vehicle is available for inspection. Driving on freeway with my children in the vehicle when wheel became stiff. Was able to get off ramp and get home. Incident happened on 10/02/2022, currently on 2 hour hold with Kia (800-333-4542). Called local dealership, but was sent to voice mail for service department. No, vehicle has not been inspected. There were no warning lamps or messages at time of incident nor prior symptoms. Turned vehicle on this AM (10/03/2022) and no warning lights nor messages have appeared. Checked power steering fluid level and it is at the recommended level.