NHTSA Complaint #11487709 — 2008 CHEVROLET SILVERADO 1500

The contact owns a 2008 Chevrolet Silverado 1500. The contact stated that the message "Check Air Bags" warning was displayed. The vehicle was taken to the dealer for the recall repair of NHTSA Campaign Number: 21V050000 (AIR BAGS). However, the failure persisted. The contact stated while driving at an undisclosed speed across the street, another vehicle crashed into the front passenger's side of the vehicle. The air bags failed to deploy. The contact sustained a laceration on the right hand caused by a sharp piece of the steering wheel. The contact did not seek medical assistance. A police report was filed. The contact was able to drive the vehicle to her residence. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 53,000.