NHTSA Complaint #11487596 — 2021 TIFFIN ALLEGRO RED

The contact owns a 2021 Tiffin Allegro Red Motorhome. The contact stated while test driving the motorhome, he heard an abnormal noise while turning the steering wheel. The contact stated while fully turning to the left, the steering wheel seized. The contact stated no warning light was illuminated. The contact decided to purchase the motorhome regardless of experiencing the failure. The contact stated he continued to experience the failure. The contact took the motorhome to the local dealer and was referred to the Freightliner dealer. The motorhome was not repaired. The contact took the motorhome to the local dealer Kentucky Truck Sales (1403 Truckers Blvd, Jeffersonville, IN 47130:(812) 283-7172) where it was diagnosed with needing the power steering pump to be replaced. The motorhome was repaired but continued to experience the failure. The dealer Kentucky Truck Sales called the manufacturer and was informed it was a normal operation. The contact picked up the motorhome and took it to another dealer to have the water heater repaired. The motorhome was not repaired. The manufacturer had been informed of the failure. The failure mileage was 1,470.