NHTSA Complaint #11487557 — 2014 DODGE DURANGO SEATS

Complaint Details

ODI Number	11487557
Vehicle	2014 DODGE DURANGO
Component	SEATS
Date of Incident	October 2, 2022
Date Filed	October 2, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

While traveling east upon Illinois Route 62 at an estimated speed of 50 mph without warning the driver’s side active head rest (AHR) activated and deployed striking the driver in the back of the head causing a minor headache. At this time, the active head rest is available for examination and the local Dodge Dealer will be notified for assistance with the repair. Since the incident just occurred, the active head rest has not yet been inspected. Prior to the active head rest being deployed there was no warning lights or messages. Fortunately, there was no reported traffic accidents or other injuries reported.

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