NHTSA Complaint #11487549 — 2017 TOYOTA HIGHLANDER

UNKNOWN OR OTHER issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11487549
Vehicle 2017 TOYOTA HIGHLANDER
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

My vehicle lost power while driving on the interstate. I pulled over and smoke started coming from under the hood. Flames then started approximate 10-20 seconds later. Flames consumed the vehicle for a total loss. My insurance company declared the vehicle a total loss. Toyota stated they are investigating the issue. The police and fire department were present. The loss of power happened with no warning. There was a brief flash of the check engine light followed by a low power mode warning. I had just pulled over off of the interstate. This happened within 30 seconds of the vehicle catching on fire.

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