NHTSA Complaint #11487505 — 2018 FORD F-250

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11487505
Vehicle 2018 FORD F-250
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

On September 28, 2022 i was driving my Ford F-250 on Interstate 10. I was in traffic and had other vehicles in front of and behind me. I hit a small bump in the road and my steering wheel in front tires began to shake so violently I began to have difficulty steering the vehicle. I had to slow the vehicle to 30 mph to regain control. As I begin to slow the vehicle the shaking became more violent. Luckily there was an opening on the right side for me to try and steer the vehicle to the shoulder. Other vehicles around me noticed the issue and also had to take evasive action to avoid a collision. My truck has 89,000 miles on it and has been properly maintained. I had this vibration also previously and the manufacturer installed a new component at 56,000 miles. I contacted the same dealer who did the repair. They stated that Ford's recall was only to replace the part one time. At this point I will have to pay for a repair but they are not sure which parts to replace to prevent the issue as they said many Superduty trucks have the same issue. The oem part that was aleady replaced is also out of stock, with no eta of when it is available. Im 54 and driving since i was 15. Ive never been more terrified. My truck is stock configuration with no customization with factory tires and wheels.

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