NHTSA Complaint #11487177 — 2019 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11487177
Vehicle	2019 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	September 29, 2022
Date Filed	September 30, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

Battery continues to drain while parked. Vehicle was taken to dealer and told it's a common problem and car cannot sit for several days without charging the battery. Replaced OEM battery with new Optima battery. After 6 months dead battery issue is worse and now battery is dead after sitting for a day even after driving for several hours. We have turned off all dome lights and are careful to not leave the doors or hatchback open any longer than necessary. Engine cranks slowly even after stopping for fuel. I called Subaru dealer in White Bear Lake, MN to inquire about the problem and schedule an appointment but dealer has not returned my call. We cannot drive the vehicle without concern of being stranded.

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