NHTSA Complaint #11487077 — 2019 SUBARU OUTBACK

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Complaint Details

ODI Number 11487077
Vehicle 2019 SUBARU OUTBACK
Component VISIBILITY:WINDSHIELD
Date of Incident
Date Filed
Mileage 27,400 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The contact owns a 2019 Subaru Outback. The contact stated that while driving approximately 30 MPH, the front windshield cracked. The contact stated that the windshield was not impacted to cause the crack. The contact stated that the crack had been expanding. The contact stated that the vehicle was taken to the dealer however, the cause for the windshield cracking was determined. The contact stated that the dealer informed him that the repair was denied by the manufacturer because the warranty had expired. The contact stated that the manufacturer was notified of the failure and a case was opened. The contact stated he researched online and found that the 2015 and 2016 Subaru Outback were repaired due to a class action lawsuit. The contact was relating the failure to NHTSA ID Number: 10188151 (Manufacturer Communication Number: 12-192-15R) (Structure, Visibility). The approximate failure mileage was 27,400.

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