NHTSA Complaint #11486956 — 2019 HONDA PILOT
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11486956 |
| Vehicle | 2019 HONDA PILOT |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AR |
Consumer Description
I am actually reporting two incidences, since the first (never reported) now appears to be related. 1st: In March 2022 (approx 35,600 miles on the vehicle), the vehicle completely shut down after attempting to accelerate back out of the auto-idle stop mode. I was stopped at a traffic light on a Highway off-ramp in rush hour traffic. All of the warning lights and exterior lights started flashing and strobing in and out, but I also had no power of any kind for windows, radio, nothing. I was unable to turn on the emergency flashers, so I got out of the vehicle to redirect traffic around me while I waited for it to be towed to the dealership. They told me that by the time my vehicle got to them, that the battery was completely dead, and therefore there was no data or code. They told me that it had to be the battery, but they’d fully recharged the battery and it was all good. (Covered under warranty) Yesterday afternoon 9/27 I was at a stoplight, once again in auto-idle stop mode. I depressed the accelerator once the light turned green and the car would not move. I looked down and noticed that my car had shifted itself into neutral? It would not allow me to put it back in park and/or restart. By now I am trying to wave the people behind me to go around, when I look up and see there’s some kind of message scrolling across the driver’s display; something about a wrong gear? There were cars stuck behind me, so I was in a bit of a panic mode. I took a few breaths and tried again. I fully depressed the brake, was finally able to put the car back into park and restart the car. I am bringing the vehicle in for service tomorrow (I am now outside of warranty) after just having a comprehensive 40,000 mile service completed on Sept 10. Note: vehicle was purchased brand new and has been 100% dealer serviced.
Related Complaints for the 2019 HONDA PILOT
Other ELECTRICAL SYSTEM Complaints
#11718168
The forward facing camera on the windshield is failing and warning lights on the dashboard keep going off making the ...
#11716450
The vehicle experiences a persistent stutter/hesitation while driving, which is especially pronounced during accelera...
#11715984
All the ADAS systems have stopped working. I get warnings and beeping as I drive my vehicle. Numerous people are tell...
#11715674
While driving, multiple safety systems suddenly failed at the same time including Adaptive Cruise Control, Lane Keepi...
#11710772
While driving straight, my 2019 Honda Pilot activates collision “BRAKE” warnings and applies steering wheel torque wh...
Recent Complaints for the 2019 HONDA PILOT
#11718168
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The forward facing camera on the windshield is failing and warning lights on the dashboard keep going off making the ...
#11718168
VEHICLE SPEED CONTROL
The forward facing camera on the windshield is failing and warning lights on the dashboard keep going off making the ...
#11717126
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact stated that while having an oil change, the technician informed the ...
#11716785
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Below features stopped working and when I showed it to the dealership, it was diagnosed to be a Failed Front Camera w...
#11716785
FORWARD COLLISION AVOIDANCE: WARNINGS
Below features stopped working and when I showed it to the dealership, it was diagnosed to be a Failed Front Camera w...