NHTSA Complaint #11486895 — 2014 VOLKSWAGEN TIGUAN

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11486895
Vehicle 2014 VOLKSWAGEN TIGUAN
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

Unable to complete vehicle inspection . Horn does not work, some electronics malfunction, airbags light is on. Cannot use dashboard related functions i.e. adjust tire pressure settings, gas tank door lock malfunctions, hands free communication malfunction. This is the 2nd time in a year that the clock spring failed. The manufacturer is not being able to provide the parts due to conflict area manufacturing, perhaps its time to relocate manufacturing. It's been 3 1/2 month and still no ETA on parts. Perhaps it's a poorly designed part. Maybe back to the drawing board. I understand the malfunction can set off airbag without a collision.

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