NHTSA Complaint #11486869 — 2018 TESLA MODEL X

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number 11486869
Vehicle 2018 TESLA MODEL X
Component SEAT BELTS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Since the purchase of this vehicle the Safety Restraint System Fault Alert intermittently pops up while I am driving the vehicle. Tesla has owners make service appointment in an App which I have done multiple times in the past few years but each time the alert has gone away and the service appointments have been canceled. Turns out now, 4 years later, we have been driving with a faulty restraint system and there is a disconnect between the system and the wiring. Essentially this is a safety issue in that the notification system is faulty and incorrectly and only intermittently warns of possible failure as well as a possibility of the restraint system actually failing in a driving scenario. This problem is particularly concerning because they are unable to correctly diagnose which seats are affected and that includes seats that may have car seats attached.

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