NHTSA Complaint #11486771 — 2021 VOLKSWAGEN JETTA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11486771
Vehicle 2021 VOLKSWAGEN JETTA
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage 14,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact owns a 2021 Volkswagen Jetta. The contact stated that while driving at various speeds, the cruise control intermittently deactivated. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for assistance. The failure mileage was approximately 14,000.

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