NHTSA Complaint #11486639 — 2015 FORD ESCAPE

The contact owns a 2015 Ford Escape. The contact stated that while operating the vehicle, the front passenger’s side headlight and rear passenger’s side taillight malfunctioned and failed to illuminate as needed. The vehicle was taken to the local mechanic who discovered the headlight and taillight assemblies had been damaged due to overheating and melting of the assemblies and both needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 81,840.