NHTSA Complaint #11486471 — 2022 LEXUS NX
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11486471 |
| Vehicle | 2022 LEXUS NX |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I have a 2022 Lexus NX. The driver's side mirror shakes excessively and consistently. It is a serious safety concern because at night there is blurry lights reflecting and makes seeing cars difficult. It is also a safety concern because during the day you cannot see the distance cars or objects are away from the vehicle as the mirror is constantly shaking. This puts myself and others at risk of collision. This also causes me to become carsick when driving. I took the car into the dealer, Lexus of Riverside, in Riverside, California two times since purchasing the vehicle for this to be fixed. They refused to fix it, acknowledged Lexus knows about the problem and said not enough people have complained for them to fix it. They are currently saying this is a normal characteristic of the vehicle but this simply cannot be. It is extremely unsafe. This issue first appeared when I purchased the vehicle and took delivery. This seems to be wide spread based on information I have seen on social media and online forums. The mirror shaking happens at all speeds.
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