NHTSA Complaint #11486220 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	11486220
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	July 1, 2022
Date Filed	September 24, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

At 75,000 miles the rack and pinion was replaced under recall. Exactly 75,000 miles later the rack and pinion has failed completely, the car is dead in the water and having to replace the defective part now on our own. The car is completely immobile there was heavy clunky noises prior to the failure now the steering wheel will not turn. Very disappointing that a recalled item would fail exactly at the exact same time as the original

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