NHTSA Complaint #11486189 — 2014 FORD FOCUS

I purchased my 2014 Ford Focus in 2018. I drove it very little between 2020-2021 due to Covid and being furloughed. Once back to regular driving the car was shuttering and in July 2022 the clutch and TCM failed. At first the dealer denied it had anything to do with the transmission or settlement from ford. I had to file an intent to arbitrate just to get it fixed under the warranty. The TCM was on on indefinite back order and I was told it could be up to a year. I filed for arbitration trying to get a repurchase using the Magnuson moss the federal emission and design defect, and the consumer fraud act. I was denied because of the class action lawsuit. Ford refuses to honor their own warranty and the federal warranty because of this lawsuit. The suit was filed prior to my purchasing the vehicle as was the opt out. I am not involved w that lawsuit and should not be held to its terms. It’s terms benefit ford. The TCM warranty was extended to 10 years by Ford in 2015 2 years before the lawsuit. I filed a complaint w the EPA and miraculously Ford found a TCM and repaired it in one day. My car sat for months. It still shutters and has lost power in the 3 weeks that I have had it back. Mooresville Ford where the car was repaired refuses to give me an invoice or any information on any additional warranty on the replacement parts. This car is a danger and threat! The fact that u allowed ford to get away w this is disgusting. Ford claims that ur car has to fail 3 times before a repurchase. So your telling me that while driving, usually on the highway, at over 65 mph my car has to lose power and I have to navigate it to the right with my steering and brakes that should hopefully work before I can get a repurchase?! Under Magnuson moss and the EPA warranty I’m eligible for a repurchase. The car is not safe and I could not resell it to anyone in good conscience knowing that it will fail again. The replacement parts are the same defective parts that u allow them to use