NHTSA Complaint #11486174 — 2009 HONDA ACCORD

Honda issued a recall on our Accord as described above. However, this recall does NOT apply to our vehicle whatsoever and is an error on Honda's part. We purchased our car new - and have never had a nose mask installed on our car. We did not receive any sort of recall information from Honda until we went to sell our Accord (on 9/3/22) and learned of the recall. We have since been experiencing a massive run-around. We visited the dealer we purchased our car at - Muller Honda of Skokie, IL on 9/14/22 - and the earliest appointment they had for us to visit to clear the recall. Muller confirmed the recall did not apply to our Accord, and sent faxes and pictures to Honda, USA. We also opened a case with Honda, USA. Muller Honda noted that since there is no repair work to complete to clear the recall, they cannot do more than they have. Honda USA has insisted the dealer should clear the recall. In the meantime, we cannot sell our Accord as a trade-in (to the dealer we are trying to purchase a new car from) because of the hassle. We have wasted a considerable amount of time on this ridiculous attempt to get Honda to address and remediate its own errors. Please help us clear up this mess!