NHTSA Complaint #11486071 — 2013 GMC TERRAIN STRUCTURE:BODY

Complaint Details

ODI Number	11486071
Vehicle	2013 GMC TERRAIN
Component	STRUCTURE:BODY
Date of Incident	September 23, 2021
Date Filed	September 23, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

The hydraulics that are intended to hold up the rear lift gate have failed. After opening the lift gate and leaning in to get something out of the rear of the car, the lift gate will begin to close and hit or hurt the person that is standing at the back of the car. I have not shown this to a dealer or independent service provider, but it is easily reproducible. Likewise, I have not shown this to a manufacturer, the police, or an insurance representative. There were no warning lamps regarding this issue. The problem just started happening approximately 12 months ago.

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