NHTSA Complaint #11485653 — 2017 TESLA MODEL S

Tesla driver seat bolster hurts my bottom after 10/15 mins of driving. The seat cushion behind the bolster to the back sinks so low; and fails to keep me lifted. As a result, eventually after driving 10/15 mins bolster starts hitting my bottom and it starts to pain; and also numbs my legs. At this point, I have to take a break, get out stress and start driving. I have driven many cars upto 500+ miles in a single day no issues. Having a comfortable seat is a basic requirement in any car. I have reported this issue many times to various Tesla Service Centers. The seats installed in my cars seems to launched very pre-maturely without proper testing. There are many complaints online forums on this bolster pain and how badly it hurts. Tesla wants me to pay for the seat and no guarantee that the new seat will not such issues. If the installed seat itself is defective, why should I been paying for another defective one. Tesla is not willing to own the issue. I have done upgrades and paid alot of taxes so not willing to sell and buy another car and pay taxes again. I want to report this issue as I foresee safety issues with this car and similar many other cars; and how Tesla is not doing their basic customer service and offering bad products at very high price.