NHTSA Complaint #11485357 — 2021 HYUNDAI PALISADE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11485357
Vehicle	2021 HYUNDAI PALISADE
Component	ELECTRICAL SYSTEM
Date of Incident	September 17, 2022
Date Filed	September 19, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

I started my car using my key fob so the car wouldn’t be as hot when my baby and I got in. I walked to the back passenger side, unlocked the car and put my baby into the car. I then walked around to the driver’s side door and somehow the car was locked even though I had just unlocked it. I had my keys in my hand so I pressed the unlock button. My car would not unlock. I tried all of the doors and tried to lock and unlock my vehicle multiple times. I was about to break a window since my 7 month old was locked inside when I realized maybe the trunk would open. It did and I had to climb through my trunk to get into my vehicle to unlock it. This is exceptionally dangerous as I live in a very hot climate and a child can die in a hot car in minutes. Even though the car was running if you do not get into your car in 10 minutes the car automatically turns off. If someone does not remain calm in that situation they may not think to try the trunk. I have not yet notified the dealer or had the vehicle inspected. I was able to recreate the incident without my child inside. If anyone would like to inspect my vehicle that is fine. This is a deadly accident waiting to happen.

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