NHTSA Complaint #11485115 — 2012 TOYOTA CAMRY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11485115
Vehicle 2012 TOYOTA CAMRY
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

-Toyota Motors Manufactured 2012-2014 certain camry models with faulty torque converters(Ref- https://static.nhtsa.gov/odi/tsbs/2018/MC-10129984-9999.pdf). -Car is available for inspection. -Shudder makes the car weaker and unstable. Also Delaying throttle response. Babies feel scared when the car shudders and ultra risky while passing another car. Risk for transmission lock up etc. -The problem has been reconfirmed by Toyota Dealers and Independent Service Centers. You can ask any reputed mechanic shop as well about this well known problem. -There was never a warning light and still no warning light. PLEASE SEE- Toyota Motors is making a fortune by selling a few faulty cars- Also, the above warranty plan was only applicable if the car had symptoms of torque converter failure. But toyota evaded liability to replace Torque Converter by blaming software issue initially (https://techinfo.toyota.com/techInfoPortal/staticcontent/en/techinfo/html/prelogin/docs/cp/e03tofaq.pdf) and limiting the extended warranty to 8 years, knowing that most faulty cars will not display failure symptoms during that time (Average failure time is 70-100k miles) Now, they are selling the revised torque converter with installation for over $3000. But, it is not even the fix. The faulty torque converter also damages the transmission, leading to its failure within a few hundred miles after Torque converter replacement. All those faulty torque converters are bound to fail by 100k miles. Toyota is pocketing $7-10K for those repairs, making the car worthless and owner broke. If you read reports, this extends far beyond 2012-2014 models. Since it is allowing Toyota and its dealers to sell the most expensive repair a vehicle can have...making bank for Toyota Motors and their dealers. They are also able to avoid the limelight on this issue...since it does not affect all the camry models of the same year. I wrote toyota to fix it or provide reimbursement, but they denied. Please Help!!!!!

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