NHTSA Complaint #11485111 — 2012 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11485111
Vehicle 2012 FORD FUSION
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

The power steering assist fault code came on the dash, I since had the car at the dealership and was told it was covered and would be repaired 2 days later I got a call telling me it was gonna cost $1801.00 this problem came on suddenly and could of caused a deadly accident was told at dealership that repaired it that the warranty ran out after 10 years the car is a 2012 and warranty ran out a few months ago but this being a major steering problem and could cause a major accident or fatality(s) I believe this should have been a major recall but as owner of this vehicle there was never any outreach from the dealership on this steering problem

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