NHTSA Complaint #11485081 — 2021 BMW R 1250 RS
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11485081 |
| Vehicle | 2021 BMW R 1250 RS |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
The service indicator warning window obscures access to the TFT-display and the rider cannot use or see the display controls which include fuel tank levels, range etc. This is a potential hazard for an operator. The problem is exacerbated by limited availability of service appointments and in my case, the local dealer has been unable to upgrade/fix the BMW software needed to reset the service warning more than 10 days after the service appointment. An easy solution is to allow the operator to over-ride the service warning window once it shows and allow it to recur at the beginning of each start up period to continue warning the rider that a service is due. I recognize that the intention of the warning is good but it also conflicts with encouraging dependence on manufacturer driven services that are not always easily available,