NHTSA Complaint #11485081 — 2021 BMW R 1250 RS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11485081
Vehicle 2021 BMW R 1250 RS
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The service indicator warning window obscures access to the TFT-display and the rider cannot use or see the display controls which include fuel tank levels, range etc. This is a potential hazard for an operator. The problem is exacerbated by limited availability of service appointments and in my case, the local dealer has been unable to upgrade/fix the BMW software needed to reset the service warning more than 10 days after the service appointment. An easy solution is to allow the operator to over-ride the service warning window once it shows and allow it to recur at the beginning of each start up period to continue warning the rider that a service is due. I recognize that the intention of the warning is good but it also conflicts with encouraging dependence on manufacturer driven services that are not always easily available,
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