NHTSA Complaint #11485055 — 2017 KAWASAKI CONCOURS 14

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11485055
Vehicle 2017 KAWASAKI CONCOURS 14
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The ABS Unit is malfunctioning causing the motorcyle to show K-ACT ABS ERROR. Additionally, both the ABS and KTRC lights illuminated. The motorcycle is available for inspection upon request. The rear brake pedal feel changed dramatically requiring significant additional pressure to be applied to the pedal. The system should have acutated the front brake during this process but it did not. Additional application pressure on the front brake lever was required. When the front brake was applied independent of the rear brake, there was no rear brake actuation. A malfunctioning antilock braking system is the safety issue! The problem has been reproduced by an independent service center. The code found was for a sensor but the sensor cannot be replaced. The entire ABS Unit has to be replaced. The motorcycle has 14,000 miles on it.

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