NHTSA Complaint #11484901 — 2013 HYUNDAI ACCENT

Engine consumes oil which if left unchecked could lead to engine failure. It is well documented that many Hyundai models are experiencing excessive oil consumption. My daughter's vehicle fortunately warned through the oil pressure light that there was an issue. Back in Dec 2021, she took the Accent for an oil change at which point the technician was shocked there was no oil in the oil pan. This could have led to serious engine failure. My daughter lives in Los Angeles where she travels often on multi-lane highways. This was brought to a Hyundai dealership for inspection. After conducting oil consumption tests (4x), it was determined the engine is consuming over 2 qts/1,000 miles. About a week ago, Dealer submitted for approval of engine replacement under goodwill as the warranty expired already. Hyundai denied it. I wrote to corporate to appeal and they denied it again stating the car is out of warranty. This is unacceptable. Their engines are defective. My research shows many Hyundai models suffer from the same issue. No recalls have been done. A class action lawsuit is now in play against Hyundai. NHTSA should force Hyundai to repair all affected engines. Furthermore, Hyundai is compelling consumers to go through arbitration which is unacceptable.