NHTSA Complaint #11484837 — 2016 FORD FUSION

The contact owns a 2016 Ford Fusion. The contact stated that the horn had malfunctioned and no audible sound was present when the horn was pressed. The contact indicated that the failure was intermittent initially but eventually became a permanent failure. The vehicle was taken to an independent mechanic and the local dealer who were both unable to determine the cause of the failure. The local dealer recommended that the vehicle be taken to an electrician. The manufacturer was not contacted. The failure mileage was 83,700.