NHTSA Complaint #11484809 — 2012 FORD FOCUS

The contact owns a 2012 Ford Focus. The contact received notification of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 30 MPH, the safety alert and other unknown warning lights illuminated before the vehicle stalled. The contact was not able to restart the vehicle. The vehicle was towed to the dealer who confirmed that parts were on back order. The manufacturer was made aware of the issue and failure. The approximate failure mileage 130,000. Parts distribution disconnect.