NHTSA Complaint #11484785 — 2017 NISSAN ALTIMA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11484785
Vehicle 2017 NISSAN ALTIMA
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

On September 14, 2022 at about 7: 30 PM I attempted to shift from park to reverse and the gear shift would not move from park. I reset the park brake and released it once again thinking perhaps the brake did not fully release but it would not go into reverse. The gear shift was locked. I restarted the car and did everything I normally do and still nothing. I wiggled the shift after making sure I pressed the release lock on the shift at the same time and made sure the break was not the cause. Finally the shift released and I was able to put it into reverse. The next morning the same thing happened. I am taking it to the shop for an evaluation. My concern is that this situation is happening more than consumers are reporting and I suggest that NISSAN should look into having a recall for whatever the fix is to correct this so that wear and tear is not what it is considered as. As a result I would like to know what can be done to better address this inevitable problem with the gear shift

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