NHTSA Complaint #11484536 — 2014 FORD EXPLORER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11484536
Vehicle	2014 FORD EXPLORER
Component	ELECTRICAL SYSTEM
Date of Incident	August 28, 2022
Date Filed	September 14, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

The power steering went out and it was discovered the steering rack and pinion need replaced. This is available for inspection upon request. It is unknown when this can be fixed so I am without a car until then. Upon research this is a common problem for this year and model of car. There was no warning messages, I just all of a sudden did not have power steering and was not able to steer my vehicle.

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