NHTSA Complaint #11484330 — 2015 FORD ESCAPE

The contact owns a 2015 Ford Escape. The stated that while driving at an undisclosed speed, the gear shifter inadvertently started to change gears without warning. As a result, the vehicle started to jerk, and the engine revved however, the vehicle failed to respond. Additionally, the contact stated that the vehicle then performed as designed; however, the failure recurred. The contact stated that the parking brake was engaged to prevent the vehicle from moving. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. the vehicle was repaired. The contact then referenced NHTSA Campaign Number: 22V413000 (Power Train). Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 106,000.