NHTSA Complaint #11484169 — 2022 MAZDA CX-30

I took delivery of a 2022 Mazda CX-30 recently, and noticed that the windshield was very distorted. Moving my head caused the image to shift in unexpected ways. The windshield was noticeably wavy and caused double vision. The dealer replaced the windshield, but the replacement is also noticeably wavy, with an almost orange peel look through the new windshield. The new windshield also distorts the active driving display as well, which was not apparent on the original. When I complained about the replacement, the dealer's service manager said that what I am experiencing is "normal", and that "all CX-30s are this way", even though he previously admitted that he had never seen it before, and that the CX-50 he was driving did not have this issue at all. I see that Mazda has a technical service bulletin for this problem for older model CX-30s. https://static.nhtsa.gov/odi/tsbs/2021/MC-10203731-0001.pdf It seems that Mazda has not fixed this issue, as it is very noticeable on my 2022 model CX-30. I can understand that glass will be refractive under extreme angles, but this is when I'm looking directly ahead. If I move my head at all, the image bends and distorts. Unfortunately, the issue does not lend itself well to photos, as it is most noticeable when you have both eyes open (two eyes see through the glass at slightly different angles and points on the glass). If I close one eye, I no longer get double vision, but I doubt that's the safest way to drive.