NHTSA Complaint #11483965 — 2017 HYUNDAI SONATA HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11483965
Vehicle 2017 HYUNDAI SONATA HYBRID
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

Motor issue. Took vehicle in for routine service. Hyundai Sonata Limited Hybrid year 2017. Purchased and took possession of vehicle in May 2018. Purchase New. Current miles 41,000. When doing routine service, tech discovered that head gaskets were now damp and indicating coolant fluid leak. 1) Failed component - head gaskets. 2) Safety risk - none at this time. Car is functional and operating normally at this time. 3) Dealer discovered issue. 4) Vehicle has not been inspected by someone other than dealer. Exclusive dealer service since purchased. 5) No warning lights or any other such indication of failure. No leaking or wet spots under vehicle when parked. Dealer at this time ordering parts and to schedule service repair. Have called Hyundai and filed a claim on this matter. Concern is that there is a prior recall for the motor regarding internal bearing failure. At that time, vehicle was inspected for this recall and was determined that there is no defect/problem existing or in progress. I am desiring that Hyundai replace the entire motor and not just repair due to the known other mechanical recall. As of this time, there is no determination made on my request.

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